Organization -
NextGen Broadband Pvt Ltd
Location: HARYANA-Gurgaon
Qualification :
Minimum High School Diploma; additional education is a plus.
Experience Required :
1-2 Years
Salary (Per Month) :
15000 - 18000
Job Posted On :
01 February 2024
Job Description:
#Customer Interaction:
Handle incoming customer inquiries, providing accurate and timely information about broadband plans, services, and technical support.
Resolve customer concerns, complaints, and issues with empathy and professionalism.
Collaborate with technical teams to ensure prompt resolution of customer concerns.
#Order Processing:
rocess new broadband subscriptions, upgrades, and service changes accurately.
Ensure seamless coordination with other departments to fulfill customer request